Frequently Asked Questions

We’d love to hear what’s on your mind; we work with many product companies, landscape professionals, retailers, marketers and more. Just reach out anytime by emailing support@iScapeit.com.

Yes, we have thousands of landscape professionals using iScape to help grow their businesses. We’d love to discuss getting you setup on an enterprise edition of iScape which often comes with price advantages. To contact the iScape team, simply reach out by emailing support@iScapeit.com.

iScape will be launching an AI powered landscaping feature that helps you visualize outdoor designs using photos of your own yard. The AI feature will be launching in beta. iScape also offers powerful tools to upload photos, explore design ideas, and plan outdoor spaces.

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Yes, you can plan and visualize your garden layout online using iScape, a free garden planner. With the free version, you can design garden spaces by placing plants, lawns, pathways, and other outdoor elements over a real photo of your yard.

Designing your own landscape online for free is simple with tools like iScape for Homeowners. Upload a picture of your front garden, patio, or yard first. You can then visually construct your layout by dragging and dropping plants, trees, grass, and hardscape elements.

The app is totally FREE to download and to trial on a limited basis. To access the full product database and features a premium subscription is required.

For a premium fully-featured Pro subscription the standard price is $29.99/month (USD) or $299.99/year (the annual pricing package effectively offers two free months of service). That said, there are seasonal or promotional prices offered by iScape from time to time. We are also testing the possibility of a “Lite” version of the app specifically with enthusiasts and smaller landscape companies in mind – stay tuned!

1. Sometimes you add a product or texture and it’s covering up something you don’t want it to. When a layer in your design is selected, there is an Arrange Layer tool to the left which enables you to send the item back or forward in the layers.

2. You can also click the Layer List icon on the top menu and ‘edit’ to move layers forward or back on the design canvas.

To Add Textures:

1. Select the Pencil draw icon in the bottom left-hand corner

2. Draw or choose a shape

• Tip: When freehand drawing, tapping different endpoints allows you to draw a straight line

3. Select "Add Texture"

4. Select which grass, mulch or other texture you would like

5. Select "Done"

Hint: You can change the type of texture inside a traced-out area by selecting and choosing a new texture. After selecting "Done" and returning to the editor screen, there is also a swap texture tool.

The cutout/clone tool allows you to cutout or clone parts of an image when it’s selected in your design or remove existing objects from your background image. You can cutout and clone a part of your homes siding, for example, to hide existing landscaping if needed by double tapping on the background image. To see a sample, check out our https://youtu.be/8F6cWIh-rWg

Yes, iScape Pro subscribers can add custom images to the database by going to the Settings area within the app and then select My Products. You can also create a product under the Add Products section. After that, just follow the steps.

iScape automatically saves your project while you work.

Auto-save can be turned off if you prefer to save manually. Begin or open a project in the editor, tap the three vertical dots in the top-right corner, and toggle Auto-Save off. When auto-save is disabled, be sure to save your project before leaving the editor.

To manually save at any point during your designing process just click the 3 vertical dots in the top right, name your project and then save it.

To duplicate a saved project, open the project, tap the three vertical dots in the top-right corner, and select Save As. This creates a new copy of the project without changing the original.

Hint: You’ll need to create a free account to save your design the first time.

The database is intuitively organized to help you find the plants you’re interested in. Further, you can search using the Search Bar at the top of the database. Just click Add Product to access the product and image database.

Hint: Pro subscribers can add their own custom images to the database by clicking Create Product under My Products

Yes! Based on user demand, iScape is now available on Android. We also have Mac desktop app version and we have other new releases and features pending. Be sure to enable push notifications so we can alert you when we’ve made new updates or product launches to iScape!

If you have a support issue, feature request or other inquiry, the most efficient way to contact the iScape team is via the website at www.iScapeit.com/contact-us

‍You can also connect with the support team directly by emailing support@iScapeit.com.